After numerous calls (with first official log being on the 3rd of Dec), the airtime on the Top-up 200 package has STILL not been loaded. Subsequently have spoken to team leaders who have indicated that they will escalate it to the relevant teams to load the airtime, but as yet we still don't have ...
Went to East gate repairs branch & was send from piller 2 post none of da consultants actually knew wht they were doing, they were so unprofessional & failed 2 answer any important questions i had 4 them I spent almost an hour in their branch bt still could not receive the help I so ...
Last week Saturday (30/11) I had a sim swop performed by Vodacom Eastgate. Since then, I have not been abke to receive calls or sms's, despite numerous calls to the helpline and visits to various Vodacom outlets. I am getting beyond frustrated with this issue. ...
During April we did an upgrade on 2 of our contracts to smart S. At the beginning of Nov we noticed that they had been migrated to Top up 200. We immediately contacted them and requested them to rectify the issue. On the 4 th of November we once again spoke to cust care requesting both no to be ...
Since I changed my cellphone contract, I keep on being billed for my browsing. just normal browsing. I pay BIS and still browsing gets deducted from my airtime. I have before requested an audit on my account, which has still not been done. I have, twice already, gone through all my setting on my ...
On 23/11/2013, I called 082 111 to see if I could get help logging onto My Vodacom which I have had endless problems with. Have been to the IT section at Cresta 3 times without success. I spoke to a young lady who logged a call fir mw and asked for an alternative number, and I gave my work phone ...