I cannot believe that Vodacom are unable to assist me with regards to Bayport (Who is a service provider of Vodacom) queries. My contract with BAyport expired June 2013 with cell number 0824563125. I reminded them in advance not to continue with the contract due to bad service in the past. In June ...
Over a week now from my first complaint to Vodacom, and yet I still have absolutely nothing to show from them apart from them collecting my broken handset and an order being placed, no one there can tell me what is happening and when I will receive my order. Yet money goes off faster than anything. ...
I've been waiting for over 1 week for my contract to be cancelled. I paid the Premature Cancellation Quote amount on 27 Nov and sent through required documents on 28 Nov. I contacted the cancellations call centre on 29/11 and was told to wait for a reference number. I contacted them again on 30/11 ...
Since my wife upgraded to her new phone the Data cost went up to R350, 00 for data that we did not download, we have contacted Vodacom and they said the data was for sky drive and vlive etc, but not one of these applications are activated on the phone as confirmed by a vodashop. I have got the ...
I asked for a Refund from Vodacom because they took an amount of R1960 3x by debit order from my account. Because I didn't expect this to go from my account, one of the Debit orders bounced and I had to pay the bank cost. I phoned Vodacom a week ago and asked to refund the balance of this amount ...
I have a contract with Vodacom (3G) for R99.00 per month. Since March 2013 I have been charged an extra R9.50 on my account for "Dual Billing". Apparently for enhanced / extra services. I never gave permission for them to charge this, not in writing nor telephonically. My e-mails and ...