I logged a complaint a week ago with this pathetic company. I got a call from one of their consultant who promised to email me some documents which I need to complete to cancel my contract. Still waiting for the email and my complaint has been ignored once again. This company is useless ...
2 months since I upgraded and I still don't have my flip cover. Vodacom phoned me in November and told me I would get it the end of November. Still nothing and no word from them. Also did not get the data they advertised with the deal. I reported this to them and they would have got back to me ...
Have had to chase/ fight with Vodacom every step of the way in this upgrade process. Pre-booked iPhone 5s online. Processed upgrade through call centre. Was advised phone would be delivered to work address latest 19 Nov.By 22 Nov still no sign of phone. Called call centre. Was advised phone would ...
I was billed R28 unfairly off call-forwarding. Instead of billing from the free minutes I had, it consumed that much airtime in 10minutes, then disconnected. Second call came in, I was told that call wouldn't come through, but it did and billed out the free minutes. I called customer services the ...
I have a router model HB7A1H with a 3 Gig data bundle which is normally more than sufficient for my usage on the IPhone 5 and IPad and my account bears testimony of this until Setember 2013 when I exceed the bundle by R2000 plus which Vodacom duly deducted. I reported this to the supplier & ...
Vodacom's promotions have ended and they not telling us. Yesterday I tried thi power hour from 8am, it was not going through and @ 9am they say it's sold ou. B*&%S&*%$!!! This morning I got up @ 6am its now 08h06 since 6 they say they "experiencing high load of transaction" anothe ...