I purchased a Galaxy note in april 2013 and in august It switched off, took It for repairs in vodacom and ever since i have Been returning It every 2nd month for repairs ever since! i emailed the escalation department whilst My contract was within the 6month period to exchange the note but no ...
I have recently upgraded my Vodacom account, which is paid every month by debit order. Upon receiving my new phone and sim, I attempted to do a sim swap only to be told that my account is in arrears, which is due to the cost of the new sim for my upgrade, and that the sim swap cannot be completed. ...
I took out a new contract with Vodacom in November 2013. On the day I took out the contract at Vodacom Eastrand Mall I specifically told the consultant to cancel the blackberry services for my previous phone, she told me it have been deactivated. In December I got a bill from Vodacom and they ...
Good Day Took out another top up contract with you, When I signed up, the contract I took was for talk time, Sms's and a data bundle, I see this month I have no data and no sms's, Please look into this and explain why, as this is not what I signed up for, please note the phone is the blackberry Z10 ...
I would like to give a compliment to Lester at Northgate. I am a customer for many years and whenever I have a problem be it with my cell or Laptops etc. I speak to the young gentlemen called Lester at Northgate. I have never come across to a more friendly and efficient person. He is always helpful ...
On 23 Jan I applied for a new contract with Vodacom on my existing contract, but my app was declined because I "do not conduct my acc satisfactory". I had to query this with V/com C/care and their pre-legal department. I spoke to numerous ppl at V/com. Finally, on 24 Jan I spoke to Vernon ...