Vodacom has blacklisted my mobile handset a sumsang s3, when I requested that they unblacklist it they requested that I bring a police affidavit which I did. and since then they have not done anything. I kept one going to their customer care and they keep telling me that their working on it and ...
I did an upgrade in Dec 2013, when I did the premature upgrade I was not told about an upgrade fee, and other fees charged on invoice monthly. When I received my bill, vodacom without advising me billed me a substantial amount on my invoice. I called them on numerous occasions and they promised to ...
Went to the Vodashop in Maponya Mall first thing Saturday Morning, found the shop closed just after half 8. Was patient and waited because they claimed they cannot open with only 2 people. I was then helped after I had told the lady I was from our police station and they needed an IMEI number I ...
I phoned Vodacom @ around 15h45 asked them if I can come and do a simswap they said yes gave me the price and everything. When I got there all the way from springs they suddenly couldn't' help me because the people who works with it is not at work and they don't have stock of the simcards. I meen ...
Okay, Please try to understand this Vodacom as I am typing in the universal language that is english, if you would like this in another language just say so. January 2014, you debited R 4800.00 off my bank account, my account is normally R 2800.00, so i went online to check my accounts. Phone ...
Vodacom contacted us to upgrade our phones. The incorrect handsets were delivered on 13December but the error was only picked up on Christmas Day and reported to Vodacom on 27 December. Vodacom agreed to cancel the upgrades and have the handsets collected immediately. Once they received the ...