After my complaint about my Vodacom account, I Was contacted by Kim Thornton who handled my query and sort out my account. Thank you Kim Vodacom really need more people like you. ...
I received my first bill the end of Dec 2013 after upgrading my contract at the Vodacom Fourways branch. I am now being charged for an item which was free with the promotion package I took. I am also being charged for data which I cancelled when upgrading my contract. I phoned Vodacom more than TWO ...
1. Vodacom website is AWFUL - every 2nd click loads "Temporarily Down for Maintenance" page, over a year now. 2. I have an iPad linked to main account on Top Up. I can't buy data bundles or Airtime for it. 2a. On iPad/iPhone app it lets me choose bundles and/or airtime and I get to ...
WE HAVE A CONTRACT WITH VODACOM FOR A FEW LINES AND TODAY IT SEEMS YOU ARE EXPERIENCING PROBLEMS BECAUSE ALL OUR PHONES ARE GOING OFFLINE FOR 30MIN THEN ONLINE FOR A FEW THEN OFFLINE FOR 60MIN, AND IN THOSE TIMES WE HAVE NO SIGNAL SO NO ONE CAN PHONE US AND WE CANT PHONE OUT. EVEN MY PERSONAL PHONE ...
This is not a once off, but rather an ongoing problem dating back some time. My workplace is on a farm 30km away from the nearest town on a mine. We use internet daily, but only recently got connected at work (I use to do everything from home at night). The problem is the internet speed from ...
Hello Peter Vodacom's 3G Deal (6 month 3G bundle) is a nightmare, Paid R600 for the 3G Deal more than a weeks ago under the promise that it will be provisioned in just under 24 hours and still not loaded after almost two weeks and still counting. Called the Call Centre (CC), and to my dismay the CC ...