AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - UNACCEPTABLE FEEDBACK | #287624

Vodacom
UNACCEPTABLE FEEDBACK

I hereby refer to job number 9394730. This phone BB9320 has been sent for repairs on the 21st of November 2013. I received an sms stating that the phone is liquid damage with a quotation amount of R1700.

I declined the quotation as that phone has not been near water, steam or any liquid substance. Furthermore the phone is not even 1 year old. It's in its first year of warranty.

I am NOT satisfied with the service or feedback received and I want that phone fixed.

Thanks
Monique Olivier
Sent from my BlackBerry 10 smartphone.

Date:

Company: Vodacom

Country: South Africa   City: Eastgate Repair Centre

Category: Telecommunications

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