Job nr 355418051290828. Please can somebody help me with this bad service. this phone started giving problems from 26/6/13 the phone did have a locked sign at the bottom on the right sight and the phone totally freeze and I did send it in for repairs after 5 weeks of waiting the phone come back on ...
Vodacom just don't stop disappointing me!! First they never even mentioned or gave me option to upgrade my insurance on my new phone and finally after 2 months of fighting they confessed it was their mistake and said they will replace my phone! But now 9 months later I realize that they did an ...
Beste Soekie Indien daar enige verdere probleme ondervind word, laat wees asseblief vir my via e-pos. Vriendelike Groete Lomarie van Dyk Above is how Lomarie van Dyk has handled our complaint. We want to thank her for her work and if only everybody would do there work like her, then live will be ...
Called "Customer Care" to increase limit on business contract. I was transferred to Business Services, spoke to Phimzile who advised that I need to send my request on a company letterhead, signed by the member who signed for the contract. I was given an email & fax number. She also ...
I went to the vodacom store in cresat shopping centre on saturday the 21 december 2013. My request was simple: cancel my pre-paid sim card and transfer my existing cell number to a contract phone and sim card. I was promised that my phone would be activated within 4 hours on the vodacom network but ...
I recently applied for a contract at Vodacom the online contract, they came back the following day and all was done over the phone. The problem comes in when you need to cancel the contract even though it was the following day of receiving the phone. I have been battling with customer service since ...