I ordered my upgrade - iPhone 5s - via online sales on Thur 12/12/13. I chose the color, gold, at the time. The next day I decided I liked the space grey colour better. I phoned the call centre to see if I could change my order and i was told that she would call me back. I didn't get a call back ...
We were sitting in the 4u store in greenstone mall for ever without anyone actually helping us! Terrible service! The guys were more interested in selling airtime to walkin customers than to help existing contract holders with a simple issue! ...
Due to a problem on an account, a credit listing was done. Payment was done in June & october. Petronella Mathebula confirmed that the credit listing would be removed. It is now December and nothing has been done SHOCKING SERVICE ...
When doing early upgrade I was informed of migration fee of R541 now payable. This was due to my current iphone talk 500 package not being available anymore. I had to go for the Red Advantage package which is actually going to cost me more, even though the higher monthly expense I am charged this ...
I ordered an item from Vodacom to be delivered on Friday. Vodacom told me the next day that it would not be delivered on Friday (which was the first straw). I asked them to change the address then since i would not be at that address from Monday on-words. Monday came and the goods were not ...
I have had my contract with vodacom for 10 years now and this is the kind of service and respect i get for all the years. Vodacom just knows how to use and abuse people as long as they gain it is all good and well, this has been the worst year with them ever and now that my phone is due for an ...