AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom intercepts critical e-mail communications | #293611

Vodacom
Vodacom intercepts critical e-mail communications

Although I have been a long-standing client of Vodacom regarding mobile communications, Internet and e-mail services, I have been experiencing a rising escalation in intercepted and undelivered e-mails intended for established fiends and regularly used e-mail addresses. Apparently, according to one feedback and follow up call from Vodacom, my mails contain key words that trigger interception. I have made various complaints in writing, with proofs attached. In the mean time my development outreach ministry, encouraging agriculture and contextually applicable technology to Southern Africa is being hampered as if Vodacom is a nanny, censor or spying agent!? I have now requested for a termination of all my contracts with Vodacom and a restoring of effective services, at Vodacom's cost, with another service provider, please. I am comfortable to share the constructive effort and full content of my mails with the wider national and international public, Thank you.

Date:

Company: Vodacom

Country: South Africa   City: SMTP Servers

Category: Telecommunications

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