I'm very disappointed with the service received from Vodacom Wonderpark Pretoria. My mom took up a contract with vodacom and on the form she ticked the column for insurance. now that the phone has been she gets told that she has not been paying insurance. initially she was told to get an affidavit ...
I have purchased a recharge voucher for R29 but I could not load the voucher onto my phone. I called the customer care and was told that the voucher had an invalid pin number. I was told to fax the voucher to their technical department on 0860082082. A number that you cannot get through to. Is this ...
My mother, her husband, my aunt and cousin all partook of this "Give a Gift, Give a Happy" Summer promotion only to find that the 1 hour talk time has been subtracted from their airtime balance. This after receiving the confirmation messages that it was active. Don't know what game you ...
Bought my htc windows phone 2 days ago. So I try to request internet settings from vodacom by dialing *111#. First issue, vodacom detects that I have a Nokia X-02. Vodacom still sends me the settings but the next message I receive says internet changes unsuccessful. I then proceed to phone customer ...
I purchased an Apple ipad air on the 21st December 2013, on purchase I was not asked to inspect the item before leaving the store. Everytime I have ever purchased from any other Vodacom store I have always been asked to look at the item and check for damages before leaving the store. I had bought ...
I don't understand why I'm charged interest if my account was never in arrears. I need clarity to why I'm suppose to pay more and why their consultant cant give me answers. ...