Upgraded online, got a micro sim instead of nano, then had to go into a store and do sim swap, only to come down to durbs to see my ipad mini which supposed to be a christmas gift doesnt work and I still sit here with noone able to to help me. to add one, I was limited on my remaining data on the ...
I have been a loyal client of Vodacom for many years, but their service is no shocking and unacceptable. After cancelling my contract a month ago (as per required - a month before expiry date) I was told this morning that the person who I spoke to never effected the cancellation. (He lost interest ...
I requested a migration from the Talk 500s to the Red Advantage on the 27th December 2013, this is a higher package than I was originally on. The migration should have taken place on the 1st January 2014 The migration quotation document was received by us on the 27th December which was duly signed ...
Vodacom said a consultant will call me on the 28th December about my complaint, Still disappointed about VODACOM SERVICE.decided to go to a Vodacom shop to sort myself out and had to pay for a sim swap. The consultant confirmed that the contract was working and gave me my new number. VODACOM ...
For months I have been trying to get Vodacom to help, without success. Short summary: 1) Unable to run business due to slow/no Internet (3G cover area) 2) After numerous complaints an appointment was made for a technician to visit me in person. 3) Took a day of work!!! Waited the entire day but ...
On 23 december i received a sms from vodacom stating that a smartL contract has been avtivated on my name. Firstly i did not apply for a new contract as i just upgraded my current contract. I phoned customer services and the consultant confirmed that such has been activated, i told her i did not ...