I have a data contract taken out march 2009 and upgraded in feb 2011 at 24 months. the upgrade was processed for 36months on 18/2/2011. the system now shows that contract was upgraded in 2012 and adds another year for no apparent reason. nobody can explain how this happened . i have been to my ...
On 6 December 2013 I upgraded my data package and upgraded my device to the Ipad air on the [URL Removed] website. Through December the website change so that I could not follow the status of my upgrade. I did not receive any feedback from Vodacom and still today on 2 January 2014 no device was ...
Good Day I have went to the Somerset Mall vodacom branch to have my phone sent for warranty repairs as the phone will just restart itself or go off with battery still half full and then it will show 0% charge after the restart or just not go on at all (Samsung Galaxy S4) When they checked the ...
My upgrade was due on 7 November 2013. I went to my nearest Vodacom branch to find out that my contract was already been upgraded without my permission. I immediately phoned the cancelled upgrade department to be informed that this was a matter and I should fax an affidavit to confirm that I did ...
Got my Samsung Tablet 10" on a 1Gig contract 27 Dec. Phoned call centre 082 155 on Sat (28th) twice - two different answers. This was apparently a recycled number and deleted off their system. They would have it sorted out within 48hours. Phoned again on Monday, 30th - answer from call centre ...
Vodacom migrated my contract on Tuesday 31-12-2013. This migration started at 09:00. I have had a "No Service" message on my phone since then. If I reboot the phone I receive signal for about 15 minutes, then lose signal. I called the call centre and was told everything would be sorted by ...