On 13 Dec i upgraded my data contract and took delivery of the device on 18 Dec. The device did not read the SIM card and i went into the vodacom store and did 2 sim swops and device still did not read it and was advised by vodacom to return the device. on 20 Dec i contacted Kagiso she promised ...
I upgraded my contract on 17 dec 2013. Due to an unauthorised address change no delivery could be done. After many mails and calls with no success I requested a cancellation of the upgrade and my contract on 24 Dec 2013. I have requested a letter from Vodacom to this effect since then. As from 27 ...
I recently assisted my mom in getting a new phone & package on a vodacom contract that has been in use for MORE than 15 years. As my mom still had a large number of free minutes left on the contract we specifically asked if the new package would only come in effect on the 1st of January and we ...
I was charged R105 for just a basic simcard (no airtime) by a Vodacom teller at OR Tambo airport, but have since found that to be a completely unrealistic price (most places are R10). I'm concerned that the teller over charged me and pocketed the money. I would like vodacom to contact me so I can ...
I received a tablet on data contract from vodacom with a recycled number. I get calls from people I dont know, speaking strange languages I dont know. I get insulting sms' all day. I have tried on numerous occasions to get assistance from vodacom and their staff, but to no avail. I tried contacting ...
My normal "in bundle" data was depleted and I purchased a new "once off" bundle to avoid out of bundle charges. After 3 hours it was still not activated. I then phoned 111 to see what the hold up was only to be told it takes up to 24 hours to activate. What's the point then of ...