A upgrade was done on my account in December, when i was told in January i lodged a Service request for investigation. No one called me to update me on whats happening till today. i had to call every 2nd day to ask and still got different responses from their 0821959 call centre, i was told i would ...
5th February 2014 The South African National Consumer Commission, Cc: the Manager Edgars Menlyn RE: Vodacom Contract for Galaxy Tablet. Edgars Menlyn Invoice dated 8/09/2013 01660 00223 012209 Please pardon me that I am explaining this matter in Afrikaans it is easier to express it in my own ...
Must say Vodacom is not really enthusiastic in porting my number back to their network. Went to a Vodashop on Friday 31st of January 2014 and asked that my number be ported back to Vodacom, the lady assisting me advised me that porting will be delayed as i came after 12:00 I understood that and was ...
Hi I recently checked to see what is my outstanding balance, to my surprise it was more than usual, I mean today is the 5th, what could I have possibly do to increase it on my Large plan contract. So I phoned Vodacom, got the details of the company that subscribed them self without my knowledge, R7 ...
I did an upgrade on my phone in September 2013. I moved my contract from a data package to a top 99 pacakge. I recived the new phone but Vodacom can not not change the package type - I have been on the phone with the customer centre. Been into the a Vodastore and spoken to the online upgrade ...
Bought 2 ringtones and cant download them for about a month now so I paid R14 for nothing! ...