I live in the rural area and did my upgrade telephonically with Justin from Vodacom at Loch Logan. He was always very friendly and helpful and patient and helped me to find a suitable phone for me. He alaways responded and came back to me fast when I requested it. After chosing my phone it was ...
On the 09:30 Mon 17 Dec I published a detailed report re the DATA "call"limit" that was removed from my DATA account and i was invoiced for R3300. To date the only feedback I got from Vodacom (27 Dec 2012) is from Lesley Abels eService Senior Consultant who tells me to convert this ...
On the 31st of December 2012 Vodacom had debited my account for my various contracts held with them. While they have permission to do so the amount for ONE said account was well over R2000.00! I understand and agree that if you use the service and run up a bill you are liable for said payment. ...
I do not know why are we still paying for this bad service from Vodacom. Or is the contarct only a one way contract, we pay for nothing. Vodacom can't solve the problem because this is not the first time I'm complaining. I 'm on my computer even in the early mornings when all are a sleep in where I ...
After using my iphone 5 for two weeks my home button stopped working. I have booked the phone in at vodacom repairs gateway on the 07/01/13, and was told it will take 7-14 working days. I have now come to learn that vodacom doesn't repair iphones they only replace them with a refurbished unit. My ...
I have logged a complaint with Vodacom re Blackberry Service being down. I am not satisfied with the responses provided to date. They are not communicating with their BB client base: - the status of the problem - when the service is fully restored - for the first time late last year I had to run ...