My daughter's BB was handed in at Canal Walk for repair. They said that they don't know what is wrong and will have to send to Jhb to investigate and then quote. I chose to hand it in at Green Point beginning December and asked their technicians to investigate instead. I had no response for 4 weeks ...
I have no positive resolution from Vodacom 1 month after my original post on Hello Peter regarding my docking station for my Samsung Note 1. The docking station went into Vodacom Greenstone 4 months ago. I was told on handing the docking station in for repair that the unit would be replaced in 7 ...
In September I upgraded my contract at the Vodacom 4U store at the East Rand Mall in Gauteng. With my upgrade I instructed the clerk assisting me that I did not wish to continue my insurance policy with Vodacom. At the end of October I noticed that my Debit Order was too high. I assumed that this ...
For the past two years, since returning to South Africa, I have been trying to change my phone number and account into my name (from that of my parents). I've visited Vodacom Branches 10 times and I have had to phone multiple people: Accounts, Credit, Sales Consultants, Heads of Customer etc. I've ...
I submtted an online enquiry dated 06.01.2013. and then another during the course of the week. Clearly, Vodacom have no SLA's in place. It's regarding my Iphone 5. Collected the phone on 05.01.2013. Top drawer consultant who really assisted me in a very kind and professional manner. Paid some ...
I am currently experiencing the worst internet and voice service delivery from Vodacom in the last 4/5 months and they expect full payment for it or otherwise i will be blacklisted or summonsed. I have reported the matter over ten times. Up to date Jason, the Western Cape tech manager is still to ...