On December 18th i upgraded my contract at my local voda shop. Recieved the new phone, which worked fine at first. The internet was working and i was sending and receiving sms's/ phone calls. After charging the battery for 8 hours, the internet wasnt working again. Have wasted more or less 3days of ...
I upgraded a contract of which I took delivery of a new device on Tuesday, 8 January 2013. I did a sim-swap to nano SIM on the same day and the number was back on network same day but the following day. While I could dial outgoing calls, I could not receive calls and sms messages from the following ...
On renewing my business contract with Vodacom I had to return the new Samsung SIII as an out-of-box failure after 5 days of troubled frustration. Despite returning it within 7 days, I now have to wait a further 7working days for an exchange despite stock in store. The first week of my new contract ...
I almost don't know where to start as this saga of incompetence have been ongoing for 5 months! Basically I started getting obscene billings of over R4000 a month. This for phone calls I haven't made, for data I haven't used. We've spoken to over 18 consultants, have over 23 references, spent over ...
On the date of 12/01/2013, I visit the Vodacom 4U shop and it was very cold. I acknowledge the fact that it summer, but really the shop was very cold incomparable with the rest of the other shops in the Mall. Please attend into this matte ...
I logged a complaint with vodacom regarding a account opened under my name, they asked me to forward affidavit and id copy, i did and that was around the 21/12/12, i havent received any feedback from them as yet and when i call their switchboard to get transfered to the department as i was advised ...