I went to Vodacom in Westgate to upgrade my contract and to get another one. On advice of the consultant helping us we took the new curve. About the 4th day we noticed it freezing and didnt want to swich on. On the 6 day it got even worse and my fiance who is using it took it back to vodacom. When ...
Pathetic! Summed up in one word, from your lack of internet service to your people handling calls in you r call centers. Devon just informed me that his alarm went of and can't help me further, someone else will contact me wrt my service query logged. Oh and by the way, the end date of my query is ...
Hi I am not a Vodacom client. I'm trying to call the Call Center from the UK as this is where i'm currently finding myself. I am unable to get hold of the call center to raise the issue that I have. I am not a Vodacom client and and I did not supply Vodacom with my banking details. However Vodacom ...
After changing my account to a new type of contract, Vodacom has soft locked my account. Now I have to wait 2 weeks for it to be unlocked or pay half my bill as a sign of good will?! Come on Vodacom, after 12 years of being a customer and this account staying in my family i have to beg to use my ...
Yesterday I requested a Call Center Agent to contact me with regards to a data deal I am interested in getting - I am STILL waiting!!! It is now 24 hours later!!! Does Vodacom want new customers or not??? ...
On 2012-11-27 my grandma signed a new contract with Vodacom. that would start 2010-12-01. This contract stated that she would pay R49 a month for 24 months. For the last 24 months the deducted R135 per month from her account. She has tried to rectify this, to no avail. On 13 december 2012 Vodacom ...