I have been living in my house for over a year and do not get 3G. My cell phone and Data contract all worked perfectly before I moved. Even though I cannot recived 3G on my cell or wireless modem, Vodacom insist that I am in a 3G area and cannot help me. I must buy an antenna. (But the house down ...
I wanted to take out a contract with Vodacom-against my better judgement, as I had an issue with Vodacom in December, which they refused to apologise for. I completed the necessary application form on Sunday 13/01, but could not finalise the transaction as I did not have bank statements with me. ...
Got a contract and phone with Vodacom recently. Smart Light contract which means R169 / month incl. 7s minutes off peak, 100 MB Data, 100 SMS's / month As I used WIFI at home and at work my data will never exceed this 100 MB I understand there are hidden costs with the first invoice... R500 ...
Yesterday at 10:20 am I dialed 011 653 5000 and asked to be connected to the legal department, after my second attempt (as I am not in arrears, or a debt collector or need documents faxed to me) I spoke with Felicia Ngki and explained my request. Felicia advised me that she was unable to assist me ...
Called in to call centre for a simple query on my contract upgrade date to be turned down due to a failed security question, which they cannot advise me of nor indicate if this is misinformation. Spoke to Manager and was advised the system is a black box and I must go into vodacom branch with ID to ...
I have send mails on vodacoms website, with no response from Vodacom, when you call then and request answer the operator get snotty and then i return being snotty and scream at them, if they just want to listen what you say, its like you waiste their time sepouse to have tea break i dont know, as ...