I am a pensioner that moved to Worcester on 3 July 2012. Before purchasing a house I also checked the Vodacom network as advertised by them. Since 3 July 2012 I have a poor to zero signal on both my modem and cellphone. I reported this problem to the local Vodacom shop on several occasions and ...
On the 12th of December I logged a complaint to Vodacom with regards to my internet service not working and I was told I will receive feedback within 24 hours. Then the next day I called to ask how far and they told me I will be called back. Within some time I was called back to be told we saw your ...
I was convinced to enter into a two year contract for a mobile router via a telesales agent in Durban during mid November 2012. The router was delivered a few days later and by the time I realised it was not working the 7 day return/cancellation period had expired. I have since been back to the ...
Wanting to upgrade my handset, I called last week to be told "The Computers are down - you must call back sometime ..." Then today with the Vodacom website advertising upgrade call centre times of 8am to 8 pm, there is a recorded message saying they are closed "Opening hours from 7am ...
17 august 2012 had a upgrade from business contract to a 2gig my top-up Ipad, i was told that my new sim will be active 1 sept and was advised to buy a data bundle which i did the bundle lasted about 5-10 days after that i had to wait till the simcard kicked in on 1st. and had to wait before using ...
On 2nd Jan I did a SIM Swap for a new phone via Vodacom Shop. Since then I have not had reliable service from my phone. 'No Service' reported, and unable to receive calls (Number does not exist). The Call Centre number is unusable after being on hold for 45 minutes at a time. Online Chat support ...