On 15/01/2014, I requested an upgrade on a business data line, requesting an Acer Aspire E5 Bundle Notebook on a Standard MyGig 1 contract. (R429pm x 24m). The assistant said no stock is kept in store, but an order would be placed and it would take about 2 days. After receiving no communication, I ...
EVER SINCE DECEMBER I CALLED TO CHANGE MY CONTRACT PLAN ITS AGREED ON THE PHONE BUTIT NEVER ACTUALLY CHANGED!!! 2NDLY I ALSO HAD A QUERY IT REGARDS TO NOT RECEIVING SMS AND A FEW NUMBERS NOT GETTING THROUGH TO MY LINE THIS HAD BEEN SINCE I TOOK UP THE CONTRACT IN AUGUST... AS PER CONVERSATION I ...
I was mistaken to think that Vodacom will redeem themselves after I logged my complaint via Hellopeter. I had a 29 minute telephone call conversation with a very nice lady by the name of Lomarie on Saturday 01.02.2014 and I thought great now my problem will be resolved, but to my surprise 4 days ...
IVE JUST HAVE TO COMPLIMENT LERATO RAMADIRO ON HIS OUTSTANDING SERVICE! FROM THE MINUTE I WALKED INTO THE STORE I WAS HANDLED WITH FRIENDLY AND HELPFUL SERVICE .. I WAS NOT IN A GOOD MOOD AS MY BLACKBERRY WAS A WEEK AGO... LERATO'S EFFICIENT SERVICE QUICKLY SORTED ME OUT WITH MY UPGRADE AND SIM ...
I purchased BIS on 02/02/2014 and received an SMS informing me that it would expire on 04/02/2014 and that R59 had been deducted from my available balance. BIS is meant to be valid for 30 days. As per the SMS, my BIS expired during the night. I called Vodacom's Customer Care this morning and was ...
On the 20th of January I sent through documents to vodacom to transfer ownership of my cellular contract back into my name. I was moving to a new company so my previous company no longer had a need to pay for it. On the 22nd of Jan I got a response from a certain Simon [Email Removed] requesting ...