After upgrading to a BB 9900 in Oct 2011, I have booked in my phone for the 3rd time within a span of 6 months. The first time in Sep 2011 for a short battery lifespan and it was replaced with a "new" battery. On 7 Jan 2012 I booked my phone in with the exact same battery problem, job ...
I have been using the Vodacom years, never had any problems but just recently when I load on airtime I immediately receive a sms from 270820099892 Stating that You have transferred airtime to "27793117192" that does not even exist when I phone it gives an engage tone, I phoned the ...
September 2012 I cancelled by BIS subs as I purchased an I phone, the BIS was cancelled effectively 30 Sept, 4 months down the line I see a new billing added to my Invoice for BIS? I have now called Customer Care and Xoliswa Ntozini has successfully cancelled the subs and has requested a refund of ...
I upgraded my contract to a Blackberry 9790 on the 4th of June 2012. Since then I have taken the phone in to Vodacom Midlands Mall Repair Centre at least 4 times. This has been for a battery life of 1-2 hours, the phone reboots constantly (reboots 5 times in 10 minutes for no reason), using the ...
I work abroad and not in South Africa, I have 2 contracts with Vodacom. My Debit order goes off on the first of every month, I contacted Vodacom to have the debit order changed as it takes a few days for forex to arrive in my account. Long story short, it was not possible to do as I was out the ...
I have really experinced a bad service from the vodacom call centre. I was transferred more than 3 time to cancel a contract which expired 2012 aAugust already. Every time the agents would not know what to do and simply transfer me to another department. And they have attitude and always interrupt ...