On the 22 december 2012 my handset (HTC) was admitted at Eastgate vodacare repairs for handset operating system (software) reinstallation since my upgraded operating system was malfunctioning. Even after taking my handset for 3 weeks they still send it back to me unserviced. job number :8441558 ...
Good day I am utterly disgusted in the service provided by vodacom. I have sent my phone in due to it being a faulty handset, no fault of mine, after being told i cannot get a courtesy handset, i bought another phone. The phone is known to be problematic! Vodacom sends a refurbished phone as a ...
Hi jus suprised my daughter with a new blackberry 9320 and requested a sim swap coz she did not carry her sim with her wen she came to me for a holiday. so on 2013-01-18 i did a simswap on her prepaid no.i waited the 24hours and wen put the sin on, it was not working. I call 111 and the agent told ...
I have been a loyal Vodacom subscriber since 1999 and (to their credit) have had very few issues. I have been trying to QUERY an amount on my bill since the beginning of the year and no-one has been able to help me and because I this I have been brushed off by the contact centre twice. I eventually ...
I am extremely disgusted with the level of service the the call centre gives I've been trying to do a sim swap. They cant help me because I am unable answer their quesition like "which tarrif plan i was in? "etc. They know that the number belongs to me but they cannot assist me. The call ...
I would just like to compliment the youngsters at the Alberton City Mall Vodacom next to game. I was looking for a certain blackberry part and had been all around Alberton looking but no one had. I eventually arrived at their shop and WHOOP WHOOP they had just what I was looking for. Keep up the ...