I am a Platinum customer, and one of my benefits is supposed to be an annual (instead of every 24 months) phone upgrade. Today when I tried to do an upgrade at a Vodacom shop, I was told that the phone upgrade causes the total contract period to extend by a further 24 months in addition to the ...
Dear Sir This is becoming critical now, that specific phone have been causing severe PROBLEMS again today, NO SERVICE - enter pin (10 times today) how can a person walk around with your phone in your hand and keep putting your pin in, just to get the same NO SERVICE - enter pin message over and ...
I signed a contract with Vodacom for the first time in 8 years. I've been a loyal customer since 2000 - every time I came back from traveling every year I made use of their prepaid services - and not another provider. I got my contract on November 2, 2012 and on the 9th I was charged R100 because ...
I have an iPad with a 3G connection that has a MyGig1 data package attached to it. In Dec 2012, I had a MyMeg500 which I changed to the MyGig1 because it was not enough. A popup page would usually inform me on my iPad browser of when I have reached my cap and that I would need to top up to continue ...
Why does vodadom just decide to give a cell phone number to another client after we RICA without informing us. I've transferred money to number 0798795924 bundled to use internet with no joy. When we queried vodacom they confirmed number now belongs to someone else. I spoke to Brian Moshia at 1:12 ...
Between December to January, I have Paid Vodacom Over 1500-00. Vecause of their Stupidity!!! I Got My Bill in December and there was an R120-00 DATA Charge but yet I am Using Blackberry and Paying BIS. I phoned the Accounts Department and they cant Tell me where and when the DATA Charges where ...