Dear Vodacom. the way you conduct business leaves me feeling cheated. The November's and December's 2012 statements are wrong. You have charged me incorrectly for addtional data usage and have made a cool extra R2600 over this period in question. I dont know how many other customer's have been? You ...
I booked my Blackberry phone in for repairs a few weeks ago. I delayed the process by a few days but the time in getting back to me with a quote for repairs is totally unacceptable. I eventually received a call to say that the quote is over R2000 to fix the phone. I asked the consultant on the ...
On 30th Jan. 2013 I put 450 MB on my laptop.by the evening, without me having been on-line for longer than 10 min. I had lost approximately 250MB. I reported this to ELROY at the call centre. much to my surprise I got a sms within 10 min. in which 500 MB had been put on my modum. this was the first ...
SIM not provisioned: 2! This is the message on my Blackberry. I phoned Vodacom this morning 07:22, they confirmed that they deleted my cell number! I have this phone for 18 years, the company that I work for, took it over from me 8 years ago. I confirm with our It & HR Department and they ...
I ordered a WiFi modem which took over 2 weeks longer than promised to deliver. I eventually got it but then realised I did not need the the product due to personal reasons. So within the 7 days I cancelled it. They agreed to cancellation and said they would collect it with in 7-14 day, this was ...
I went to apply for a new 3G contract for my mini ipad. I showed them the device, obtained my sim card and signed my contract. Got home to discover that it was the wrong card, phoned in, spoke to Mark (supervisor) who told me to come in the next day for a swop, I did and was told activation will ...