I phoned Vodacom's LEGAL team (082 1905) to speak to someone regarding my deceased fathers cell phone contracts. Every time you phone you have to fill in the ID and then they put you through to the call center again. I have now phoned 10 times and still same story. When you finally do speak to a ...
I have a iphone 5 and have been waiting for LTE service and now vodacom is saying its not available for topup contracts yet. my topup contract is almost R400 a month, which is more than most weekender contracts. Why in general is Vodacom mainly catering to the more expensive contracts only? Ive ...
I purchased & returned a 7" Samsung tab end Nov 12 but it seems my account was not updated in time as I was debited twice for a product I do not have. Since then I have been in & out of this unorganized pathetic store a several no. of times and have not received a refund to date. My ...
Vodacom is UNPROFESSIONAL! Unprofessional. I am Mr Wasif. Vodacom has blocked (DELETED) my sim in the past 3 weeks. My 1st number i have been using over 3 years and this is my business number (0826472351). I have called the call centre over and over again and they make me hold for a long period of ...
I am waiting for a response/feedback/acknowledgement of my correspondence to Vodacom Accounts department with regards to a refund to me... waiting... thanks ...
On the mobile phone I have 955 talking points, which is 45 short for a new phone. At the end of january I am going to lose 28 points. So I thought I could go into the vodacom store, purchase R500 top up, get my 50 points and exchange the points for a new phone before close of business tonight when ...