Hi Vodacom Please help!! I'm using an Iphone 5 on prepaid and I"m having trouble making calls. I can receive calls and send sms's but when trying to call a number including customer care the calls don't go through. Thank you Qhawe Cindi ...
I've been on hold, waiting to speak to a consultant for the past 30min and it's my third time calling in a 2hr period. What kind of customer care are you supplying to your loyal customers if we can't even get hold of a consultant when dialling 111. Each time I try to call, I'm on hold for 30min and ...
Informed Vodacom of termination of business contract after 9 years. Contract termination as per billing- end of month Jan 2013. Vodacom cuts off contract 24 hrs earlier thus eradicating - 600 free accumulated minutes. I pay for a month & Vodacom tells me that they are within their rights to cut ...
Good day, my contract expired in July 2012. I was put onto month to month. In November 2012 I requested that my number be changed to prepaid, so that it would be available for me to port. After 5 phone calls to call centres, going into customer care and phoning the Cancellations department on ...
Trying to cancel contract on there 0821958, no one answers and just cuts you off after a few minutes ...
Vodacom Charged me 6000 rand for out of bundle data usage, although my phone have never used the amount of data that they say have used in one month. Got an audit done on my account and can't make any sense. My phone is on wifi all day during the day, and only at night i use whatsapp and facebook a ...