AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - SIM not provisioned: 2 | #27912

Vodacom
SIM not provisioned: 2

SIM not provisioned: 2! This is the message on my Blackberry. I phoned Vodacom this morning 07:22, they confirmed that they deleted my cell number! I have this phone for 18 years, the company that I work for, took it over from me 8 years ago. I confirm with our It & HR Department and they confirmed that they didn't send any instruction to Vodacom for such actions. I spoke to Mohale, Phumba, Onalenna, Kim, Pauline, Lebo, Ibrahim, Nolu, Busi, Keshia with no success. This is my only communication with my family and kids, which the youngest son is in hostel in Potchefstroom. Until 16:16 I still couldn't get Vodacom to re-activate my number.

I would like to know if they are going to take disciplinary actions against the person who was NOT authorised to delete my number? They have NO idea what stress & trauma we had to go through. Just imagine how my son was stressing not being able to get hold of me?

Date:

Company: Vodacom

Country: South Africa   City: MIDRAND, GAUTENG

Category: Telecommunications

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