I phoned Vodacom in Late September or early October in order to give notice not to renew my contract (due to the way they treat their customers). I was informed that as of 1 Feb I would be converted to a pay as you go customer and the contract canceled. Low and behold 1st Feb no sms and they have ...
On 31 December 2012 and again on 31 January 2013 our Company Bank Account had been debited with the amounts of R150.00 and R325.00 respectively, this being a DEBIT ORDER to VODACOM. Our company does NOT have any Vodacom account. I have stopped both these transactions through our Bank, BUT, tried ...
Vodacom claims that my handset (Blackberry 9700 Bold) that stopped charging has water damage, the phone has never been dropped in the water, the battery went flat and it woulndt charge. They want to charge me an amount of R2000 for water damage without any proof of water damage. i have contract ...
Yesterday i received a call from a sales lady wanting to know if i'm interested in a contract which i declined. Few hours later i received a sms saying that i'm activated on Smart LIGHT and i never agreed to anything. My sim has been converted back to prepaid but my airtime hasn't been returned and ...
To who it may concern could you please get someone to get back to me on the balance of my account. I have a default on my name and i want it cleared asap . i cant hold on fot 30mins to get through to your callcentre. Please treat this as urgent as i want this resolved as a matter of urgency. i want ...
I have 2 contracts with Vodacom, upgrades were due in Dec and Jan... I pre-ordered my iPhone 5 via the website, and it was delivered to my office the day the phones launched in the shops!! Outstanding service and promise to deliver on time was met!! Again, ordered the 2nd upgrade in January, and it ...