I phoned vodacom customer care line this morning to inquire about my bill. I had to hold for one hour!!! yes one hour, I wanted to see when are they going to pick up. They never did pick up, eventually I was cut off. What a shame!!! I thought only government institutions fail us, but private sector ...
Good Day, can someone please phone me as i want to upgrade and cannot hold any longer. Thank you so much ...
In October 2012 I moved my contract with MTN to Vodacom because my children had been on Vodacom contracts and I had enjoyed dealing with the people at the Vodacom shop in my area. Up until then I had been with MTN for 12 years and have never had any signal problems whatsoever. Since becoming a ...
Hi, I have never been a postion to write on this site until now. From November/December 2012, I received an sms that a My Meg 500Mb has been activated on my account. To my surprise i called into vodacom as I was at work when this happened and on my current contract I already get 500MB's of data a ...
Hi i have sent my phone in for fixing 3 weeks ago and had recieved a call to pick it up, i picked it up this week on the 05/01/2013 just to here that they have replaced it so it took three weeks just to replace it.which during that 3weeks i had no BIS so i still pay for the month.now the new phone ...
I received an sms on 15 Jan stating that they trust I have enjoyed the free BIS service, and to continue using it at standard rates, I should call 082 111. I then called the number, and spoke to Sandra, who explained that I would now be paying for BIS. I then asked her if this would affect ...