Last year when i upgraged my cellphone i was told that i qualify for a premature upgrade due to the amount i spend on my cellphone on a monthly basis. The person who helped me said that each year i can upgrade. Towards the end of the year last year (early Dec) i phoned Vodacom to ask when my next ...
Every month i have to phone Vodacom for my statement and itemised billing. Get it right Vodacom, you are quick to close accounts BUT HOW DO YOU EXPECT YOUR CLIENTS TO PAY IF THEY DO NOT KNOW THE AMOUNT??? ...
I upgraded on 12 January 2013. The consultant (Gerhard - Polokwane Cycad) explained that I have a 7 day out of box failure. On the 19th of January 2013 (7 days later) I was back in the shop with the faulty phone (Blackberry Bold 9900). I filled in the OBF form but he wiped my phone and told me to ...
Hi Khumo (Vodacom represetative) Since Tuesday, I have been trying to get my name off the ITC for a contract that was taken with Vodacom without my Knowledge and consent. Initially, I was told to send through an Affifavit. I called a day late to be told I need to fax it again directly to your Fax ...
Arrived at the shop at 08:00am today when they opened, but was only assisted half an hour later, i was the only customer in the shop at that time. I was then told my software update was going to take 3 hours, so i waited around Green Point. after three hours i was just told its going to be another ...
I called Vodacom customer care line from my landline stating that i will be making a Cash payment and that they should please not debit my account as this will result in extra bank charges. They then locked my headset which i could do nothing with! not make or receive anything! All this happend ...