I really cannot for the life of me, believe that after being a loyal vodacom client for so long, I am getting this kind of service!!! I have 3 contacts with Voda, one of them being a talk 500 package. Now according to my understanding as well as what was sold to me, I get 500 free anytime minutes ...
VODACOM IS TAKING ME FROM PILLAR TO POST. ONE AGENT SAYS THE BILL I WASNT EVEN AWARE OF WILL BE LIFTED UP IN A FEW HOURS AFTER SETTLING. THE NEXT SAYS A DAY. THE THIRD PROMISES BY MID DAY AND THE LAST ONE SAYS 7 - 14 WORKING DAYS?!!! DOES EACH AGENT HOLD A DIFFERENT POLICY? THIS IS VERY UNPLEASANT ...
MY BLACKBERRY WAS GIVEN TO VODACOM ON THE 12TH OF JAN TO BE FIXED. I WAS TOLD THAT IT WOULD TAKE 2 WEEKS TO REPAIR. REGARDLESS OF THE FACT THAT I HAVE BEEN CALLING THEM FOR AN UPDATE, I HAVE RECIEVED NO SUFFICIENT FEEDBACK BESIDES THAT THEY DONE KNOW WHEN I CAN EXPECT MY PHONE BACK. I THEN CALLED ...
My hubby was due for an upgrade on the 28 Jan. I logged on the website at 21.30pm, registered, saw our options and couldnt believe how simple it was to Upgrade. A few clicks here and there and all was sorted. I was very impressived. Further to this the phone was delivery a few minutes ago as ...
In the first week of December i upgraded my existing cellphone contract with Vodashop. I was on a top-up 135 contract that included free BIS. I subsequently informed them my intention was for the special they had at the time which was with a new Blackberry 9320 with R99-00 top-up airtime and BIS ...
This morning on 01/02/2013 I went to collect my phone after receiving a sms for collection and to rate Vodacom service. I arrived at 10:30 deplorable by anyone's standard. The response I was given is that I was allocated to the wrong division, sheer incompetence in my opinion. Your staff have the ...