On the 31 Jan 2014 i logged a complaint about Vodacom billing me for a handset which i have returned in Oct/Nov 2013 (have exact date on proof of collection slip). Vodacom have confirmed receipt of the handset as i requested that the contract be cancelled in December which they have done. Vodacom ...
I called Vodacom to find out about when my contract is due for an upgrade. This was at 12:30pm on Monday. I was passed around from person to person. I got my iPhone in April/May of 2012 and took out a 2 year contract. All the people i spoke to told me i can only upgrade again in January 2015. This ...
I recharged my phone with R29 this morning, I was on an advance which took my balance to R18. I check my balance at lunch as I can't understand why my whatsapp isn't working only to realise I have R0.00??? I have not made a call or browsed the internet using my phone & I was only on whatsapp. ...
I requested a tablet to be blacklisted and confirmed with Vodashop Southdale and the blacklist department that if I got the make and model they would be able to do the blacklisting. I confirmed with a person at Vodashop Southdale the make and the model. I got the blacklist form to complete from ...
I was upgrading my top up contract and i was motivated into buying a blackberry 9720 so i agreed because it was what wanted to purchase for my daughter, a consultant named mpho from the call centre assured me that the phone will be delivered on the 27th, it will be delivered directly to my house ...
I have repeatedly tried to get useless Vodacom staff to help me activate LTE on my Samsung Note 2. After many many calls, and many dropped calls and many many responses, I STILL HAVE NO ASSISTANCE. SO MUCH TO MOVING TO RED PACKAGE WHERE I WAS PROMISED BETTER SUPPORT. ...