I Took up a contract with Vodacom SP online and requested that the contract be put on my existing number, consultant told me once i recieve my fone i would need to go do a sim swop and have my number put on the contract. I was promised to get my phone with in 24 Hours. I only recieved my phone ...
In the month of November I noticed that my account which I normally pay R129 (monthly fee) for was on R329 on the online bill. That day I STOPPED using it and I set a limit on it. I was surprised that they don't even notify you when out of bundle billing kicks in. I have data with a different ...
Since the 10 October 2013, I have been mailing & calling the Vodacom's CEO's desk to get back my deleted data that I purchased, without any success whatsoever. Service, response & general consumer standards are appalling at best! Vodacom, you have hidden behind your internal policies and ...
Hi we have been struggling with 2 of our phone for the past 4 months the one has gone in 7 times and the other one 5 times and every time they come back with different problems. Every one we phone has a different story about the problem we pay for phones we don't have!!! The last time was last week ...
I've been billed 70c each for mms' that I did not send, I sent SMS' which are due to come off my sms bundle. If you do this to every person you will make a killing. I logged a complaint on 7th January and have followed up at least twice, however nobody has had the courtesy to respond to my query. ...
Applied for two new lines with Vodacom because they advertised when you apply on line you receive free delivery, free sim and a free gift. The two new lines was approved and the phones was delivered on 17 December 2013 with out the free gifts. Phoned Online sales immediately on 08217844, was then ...