Applied for a data contract (2Gig @ R99 x 24 months) with Vodacom (Pick'nPay-Montana) specifically asking that the data usage be blocked when limit of 2Gig is exceeded. I was explained the contract accordingly re-confirming with sales consultant that limit was created on account/contract. Mid ...
On 31 December 2013 I purchased a "My Gig5 Mobile Internet Once-Off" data bundle to top up my depleted data. After two or three hours, the bundle still hadn't activated. It showed on my statement, but no mobile data had been allocated. I proceeded to phone Vodacom with regard to this. The ...
I took out a contract online and within the cooling period, I requested Vodacom to collect their phone (LG Optimus L9) and to cancel the contract. They confirmed receipt of the phone on 12 Aug 2013. Since Aug 2013 I have been engaging with them to obtain my refund. Worse, they made another debit on ...
I upgraded my cell phone and tablet with Vodacom in December 2013, on line, it being the 21st month of my 24month contract. I just received my statement from them and the statement does not comply with the contract I selected when I did my upgrade. When I phoned Vodacom to query this they informed ...
My husband upgraded his contract telephonically and order a Samsung Galaxy S4 active. He again contacted them later the afternoon to change the color of the phone from black to white and he was advised that they will give this info through to the warehouse. The phone arrived 15/01/14 and to my ...
In September 2013 Vodacom billing me for a phone Only an amount of R1489.00 then I complained to hello peter. Instead of telling me how they came to this amount they couldn't they told me that they will change my monthly tarrif to a topup of R389 I told they I can't afford to pay this amount then ...