All I wanted from vodacom was just to clear my name. I called vodacom's legal department, for them to clear my name with ITC, as I have paid them the outstanding balance months back. they haven't updated their ITC. I was transferred from department to department given false information. I was even ...
On the 1st of Feb 2013, I went to upgrade my contract, I received a Samsung Galaxy S3, and had to do a sim swop. My network stopped around 5PM on Friday the 1st of FEB, and on Saturday the 2nd it was still off. I contacted the call centre and was assured that everything was activated on their end. ...
More than a month have passed since i logged a call charge dispute with Vodacom and still no feedback at all from them. Only empty promises via Helopeter. I have spent the whole morning trying to get hold of somebody who can tell me whats going on only to be told the case is still under ...
I refer you to my previous post on Hello Peter: https:///vodacom/complaints/billing-for-contract-that-i-didnt-sign-up-for-1003534 I was told that it was being investigated by a Linda. I need you to call me today and provide me with the credit that was requested. You billed me for something that I ...
I applied online for an upgrade on 18 Jan '13. When the new handset was delivered, I was abroad. Upon my return a few days later, I called 082 1959 and was told that the delivery would be re-attempted on 4 Feb. On 5 Feb, after no delivery, I called again. I was informed that after 3 delivery ...
I attempted to perform a early upgrade via phoning the upgrade department at vodacom on 0821959. After being informed that i can upgrade on the tenth of january, i proceeded to go into the vodacom store At lakeside mall, only to be told that i had to wait now untill February 10th. Reluctantly i ...