I went into the clearwater branch on 29.01.2013 to reinstate my account, very friendly consultant assisted me - contacted their call centre to make sure everything is done correctly. I filled out the forms they informed he and I saw him emailling and faxing the new simcard barcode numbers for all 3 ...
For the past two months I have been billed by Vodacom for what they call "Content Services" I have no idea what this is and all Vodacom can tell me is that the company billing me is called Opera Telecom. Who are these people and what gives them the right to bill me? Furthermore what gives ...
I took my Blackberry Bold 9790 in for repairs on the 22nd Jan 2012, reason being it was constantly switching off, and would only stay on when it was on charge. After it being at Vodacom for 14 days I phoned to see when my handset would be ready and they said I can come collect it (thanks for ...
I recently had major issues with my Blackberry 9900. When originally upgrading my phone i was told that i do not qualify for the 9900 and that i would have to pay an extra R149? per month in order to get the phone, which i did. The i started having problems with the phone and in the end it was ...
My business has been now a loyal client of vodacom for the past few years. We have been paying our accounts every month and not afew rand but a few thoursand rand. Now we have applied for another broadband contract, but to our amazement because we have once hadn't been able to pay our debit order ...
On 31 January, Vodacom deducted R4731.11 from my bank account in stead of the R829.78 that was owed. Needles to say that I was pretty upset today 11 Feb, when I saw the reason for my bank account having gone into an overdraft. I phoned 082 111 immediately where a lady admitted that a R3901.33 ...