AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Still waiting on a resolution! | #36760

Vodacom
Still waiting on a resolution!

I refer you to my previous post on Hello Peter:
https:///vodacom/complaints/billing-for-contract-that-i-didnt-sign-up-for-1003534

I was told that it was being investigated by a Linda. I need you to call me today and provide me with the credit that was requested. You billed me for something that I did not agree to and your recordings will prove that. I am sick and tired of fighting you on this.

I was originally promised a call back by your consultant last week Tuesday the 5th.

Please call me and get this sorted out.

I will accept no other resolution other than a reversal of that debit order that went off. I know that you were in the wrong to do so and as I have said your recordings will prove that aswell. I will not be available between 14:30 and 15:30 today.

Date:

Company: Vodacom

Country: South Africa   City: Cutomer Service

Category: Telecommunications

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