HI For the past few months I have not been able to check data bundle balances on the Vodacom website. I have called multiple times about this to get my balances from a call centre agent, but this is a very time consuming process. I was told that they know it's a problem. I find it unacceptable that ...
After Vodacom have duplicated my order and keep on billing me I have phoned several times. They asked an affidavit which I did and send it to them. The consultants promise me every month it will be rectified but it doesn't happen Today I have made an enquiry again and I hold the line for more than ...
Still waiting for feedback on my previous complaint that was logged a week ago. The e-mail I was promised by an agent via voice mail has not been received. ...
I called earlier on and spoke to the lady who answered the phone there for my phone that is there's service tag number and she said she'd phone back with the number. It's been now about 2 hours and nothing!!! Tanya 021 510 1675 ...
Visited the vodacom outlet at midlands mall in pmb to pay my account during 1pm and 2pm. now one might imagine that during a "peak" time there would be sufficient staff on hand but no! there were no less than 16 clients waiting for service. why have 7counters for service when only 4 are ...
Is vodacom on a different time zone to the rest of the world??? The last time i checked 24hrs was 2 days and not 6days!!! I am still waiting for someone to get back to me regarding the issues i previously logged on hello peter! ref numbers to issues are S3-T9B20-02V93 S3-04Z2Q-QH33D I am still ...