Vodacom has twice deducted money from my bank account without my permission. The first time was on the 27th December 2012 (R189.32) and the second time was on the 25th January 2013 (R772.68). I contacted the Vodacom customer service to query the deductions. They informed me that an account was ...
I booked in my phone (Red blackberry 9320) on 31/01/2013 (job number 8560420). I called to confirm status of repair on 05/02/2013 & was advised that the handset was ready for collection. My husband went to Vodacom late last week & was given a completely different phone (Pink 8520). He was ...
During End November i took out a new contract, within a week of delivery of the phone, the device was faulty, switching off on its own, freezing every few minutes. I then called vodacom and explained my dilemma, they had come and collected the phone a week and a half later. I was told the contract ...
I HAVE RECENTLY UPGRADED TO AN IPHONE 5. THE SERVICE FROM START TO NOW HAS BEEN DISGUSTING AND I CAN ONLY ADVISE PEOPLE NOT TO DO THIS CHANGE. I HAD TO CHANGE MY SIM TO A NANO. AFTER HAVING TO GO TO THE VODACOM CENTRE IN GATEWAY WHERE THE CONSULTANT WAS NOT VERY INTERESTED AND HANDED ME MY CARD ...
I am trying to phone Vodacom customer Service for the last 2 days. No response to my sms either. When I call, I get a message that says No service available. I have a problem with my account. Recently, I had to get a new sim card after the old one just stop working after 2 months. The sim card was ...
On 17Jan I took my BlackBerry to be fixed.by the 29th I got an SMS that it is being assessed. On 7Feb I called and asked when they think the phone will be back. The lady told me that it has been ready since the 29th. I went in and got my phone. When I asked why I was not told that it was there I ...