Thank you thank you thank you Vodacom! After my complaint on hellopeter, it did take a while to get the service from them, but they have now supplied us with a booster, and the signal is better than it's ever been! It is a pity we had to complain in the first place, but we are really happy with the ...
I bought a USB 3G modem on contract from Vodacom online. The device was send 7/02/2013 to me. I struggle to activate the sim. I contact the 082 1945 number and keep on for 30min plus at a time. I spoken to agents from the 082 155 number and they will call me back but it did not happened. I went to ...
My phone was not charging, I had difficulty inserting the charger from the day I bought it. Rsponse from vodacom: Regarding your handset with IMEI number 351515057701312, the assessment was done by Vodacom Repairs Polokwane. The handset was deemed BER (Beyond Economical Repair) due to the charging ...
I have sent an email to [Email Removed] on the 05/02/2013 at about 11:39am and received a reference number EC-ZHKD-WYMFF. I was then called on the 07/02/2013 by a lady advising me they received my complaint and are busy investigating and a lady by the name of Patience will call me back. I then ...
I have bought myself a Samsung Galaxy S3 10.1 for work purposes as I am a rep for a big company here in the Vaaltriangle. I was forced to buy a Vodacom data bundle otherwise I would lose my guarantee on the tab. I may not use any other network for this reason. Now my problem is that in the ...
The last couple of weeks both my wife and I have experienced a definite increase in the number of dropped calls in different locations in Pretoria and Centurion. Please investigate this as there must be problems on your network, and its getting really annoying. ...