My E72-1 phone was lost/, reported it as such. The book value of the phone when I bought it was about R5k, now the book value is about R3.5k. Vodacom tells me that they are only paying R2, 5k when I ask why they tell me that I didn't upgrade my insurance on the phone that I took in 2006. Mind you ...
I did a upgrade on my contract in december, went to cellucity in V&A waterfront were i received great service. Left there happy and that is where everything went wrong. Firstly my migration to the talk 220 was suppose to take place end of december- THIS NEVER HAPPENED. I Called the call center ...
Right so I have logged an incident to give me 2 x Itemized Billing for two separate cellphone numbers I have with Vodacom. This was on the 9th of January 2013. No word since... Have called 111, been told to call accounts dept, which i was told is FREE from a vodacom cellphone, which it is NOT. Got ...
MY HUSBAND PASSED AWAY. I PERSONALLY VISITED VODACOM IN GALLERIA MALL AND WAS TOLD THAT SEEING THE CONTRACT IS 2 MONTHS AWAY FROM EXPIRY, I SHOULD JUST CONTINUE TO PAY CASH PAYMENTS FOR THE CONTRACT, WHICH I HAVE DONE FOR TWO MONTHS. THEN ONCE I HAVE AN EXECUTOR'S LETTER ASK THE EXECUTOR TO ...
I have had a prepaid contact number (0724454555) with Vodacom since 2001 and switched it over to contract back in 2009. In 2011 on March 25 I upgraded my contact to a more expensive package for a Nokia N8 which cost me R388.50 a month for a 24 Months period. In 2012 I lost my job and battled making ...
Working shifts and can not turn my phone off or on silent after a 1000 times asking please do not send me messages "sms" they refuse to remove me from there sms system. I always pay my account each month, however they still being childish and constantly sms you. I will pay but at my time ...