I have had my new phone for a week, without sim connection. I have tried to get through to the call centre, got through yesterday - was told to wait until 13:30 and switch my phone on - i did, nothing changed! I tried to call again yesterday afternoon - I am still waiting for them to get back to me ...
I went into the cresta branch on the 12 february 2012 to report my phone speak is not working I handed my phone to the lady at repairs and she removed my sim card made me fil in a form and to my surprise the lady told me the iPhone only Has a one year warranty which I was not aware of, and I have ...
I upgraded my contract online this week, and requested an iPhone 5. The deal on the website stated no upgrade fee and no sim fee. The phone arrives with no sim. I phone the call centre only to be told the no sim fee thing only applies to new contracts. Well, I am a loyal customer of Vodacom for ...
I have logged a call with the accounts department for incorrect billing. The nice thing about Vodacom is that you have got good systems in use. You can see that the phone is not in my posession yet you are still billing me for it. I am not sure if you are taking a chance with me or you do it with ...
I had the pleasure of speaking with Megan Scholtz in your Customer Care dept on Monday 11/02/13 at about 07:15. I had a querie about my account balance as well as a few other questions. She was WONDERFUL. She took the time to LISTEN to what I was saying, and KNEW exactly what it was that I wanted ...
My bother has had complete kidney failure and a recent stroke, his buisness has failed and he has no income or savings, his wife has tried to cancel their business cell phone contracts but Vodacom are refusing and saying they must pay and honour the contract, it is impossible as neither of them are ...