I called the Fourways Vodacom store to upgrade one of my business contracts. When I called I was transferred to 4 different people as no one could help. The one sales person said he was too busy to help me. All I wanted to find out is if they stock of the iphone 5 and how much the data bundle was. ...
My Samsung Galaxy S3 shows it has signal but my messages does not come through when I am expecting one! I have to restart my phone and only then does the messages come through. It is not my phone as other people with different phones complain about the same problem. What is going on?! ...
I'm happy with the way my complaint was handled by Lomarie. I appreciate the time she spent trying to solve my complaint. I also received a call from her as I requested her to call me to clarify what I didn't understand on the statement she sent me last week. Thanks Lomarie for your help. I wish ...
My mother upgraded her phone in August 2012 to the iPhone 4 and it is refusing to charge at the moment at all. We had approached the Vereeniging Branch requesting a replacement phone under the pretext of the Consumer Protection Act whereby the consumer has the right to request a replacement of a ...
My contract is due for upgrade since Oct last year, and since I was on lookout for deal that suits me, I am very picky and always consider different options when choosing contract, When last week I walked in Vodacom Shop in Craighall, I was greeted by Dima, and invited to sit, She was so efficient ...
After months of emailing, calling call centres an complaining at my nearest outlet store, Vodacom promised me that my poor reception is being attended to. Several months passed without any feedback and still poor reception. After renewed moaning and complaining, I received a call that Vodacom would ...