AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - AFTER 10 YEARS.. I GET IT | #38971

Vodacom
AFTER 10 YEARS.. I GET IT

I had the pleasure of speaking with Megan Scholtz in your Customer Care dept on Monday 11/02/13 at about 07:15. I had a querie about my account balance as well as a few other questions. She was WONDERFUL. She took the time to LISTEN to what I was saying, and KNEW exactly what it was that I wanted to know. Its not often that someone in a call centre actually has the knowledge to answer simple let alone intecrit questions. I will also add that this is my FIRST time that i have spoken to someone at the Vodacom Customer Care that has been so patient and helpful... GOOD JOB VODACOM FOR HIRING A GREAT ASSET!!!

Date:

Company: Vodacom

Country: South Africa   City: Johannesburg

Category: Telecommunications

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