I took out a contract with Vodacom in 2007. In 2009 I cancelled the contract. Last year I received a letter from VVM Collections, saying I owe Vodacom money. Since I cancelled the contract, I never received any statements, nothing. Which tells me that they did receive my cancellation. Now since ...
I have spent about 2 hours trying to add change a minor detail to my corporate account. Vodacom's menu choices are as clear as mud, after going through a number of options making 4 phone calls, and being put through to the wrong department a number of times I finally got to speak to a corporate ...
On 29 January 2013 I logged onto Vodacom and saw the option of doing an online upgrade. Furthermore, there was a note stating that I would get R150 off if I upgraded online. I placed my order. On 1 Feb I had called to query the delivery date and I was told that the phone I had ordered was on a back ...
I have no issues in regards to writting complaints but with the same breath its time for a MASSIVE COMPLIMENT I was looking for a specific phone, phoned Grove, lady helping.., . well lets leave it at that Phoned again later and Clinton answered and i explained my situation to him He said he doesnt ...
In August 2012 I "upgraded" to this Samsung phone. Ten days later, just 3 days beyond the 7-day cutoff date, the phone started to switch itself off at random intervals. I took it to the Vodacom shop in Brooklyn Mall, Pretoria. Very sorry, too late to get a new phone. They will send it for ...
I recently download IOS 6.1 on my Iphone 4s upon receiving a new update on 11/2/2013 ive been struggling to carry out the full down load We phoned Vodacom who quoted R150 for the update. The phone is still under warranty so was told to bring the phone in for 5-10 business days. What do I use in the ...