I upgraded my contract in December, I had a weekender, meaning 120 minutes during the week after 8 and on weekends. I was sold a smartlight package, and the consultant stated I get 75 min any time during the week and extra 20 min on weekends and 20 min to other Vodacom numbers. When I got my bill I ...
Vodacom phoned my husband with a promotion in November 2012. The promotion they said was for a samsung galaxy phone, a samsung galaxy tablet and R1500 game gift voucher. When they delivered the things it consisted of a samsung galaxy phone, a cheap nokia phone and R1500 homemark gift voucher. Ever ...
Telesale. 1st mistake. Advised them I want old no ported & banking details for my staff acc were given on condition no debit order go off on this acc. Didn't have chq account details with me. 1 debit could be a mistake, but a 2nd one has gone off. Was told by telesales I could go to a branch ...
Truely Pathetic! 6 calls in one day about a billing query! And still no resolution to anything! Your agents are sloppy and have no customer service skills at all! NO problem resolution skills, NO listening skills and absolutely NO idea how any of your systems or procedures should work. I shudder to ...
II am Eric Boodhoo. I did query that my number that was recycled. I am aware that nobody has yet to receive my number. Can Vodacom please assist me. Kind regards Eric Boodhoo 0743051520 ...
I have booked a Blackberry 9300 in for repair on 28 January 2013 at Menlyn repair centre job no. 8549325-22295222 with a broken charging port. on Sunday 10 February 2013 I phoned to find out about the status of this repair, I was informed that there is a quotation for repair seeing they say this is ...