Took phone for repairs 19 Jan (second time in a year) - STOOD in queue for an hour - took 30 minutes more for staff to take item in - only 3 staff at repairs counter! Went to see if phone is ready today - STOOD an hour in queue again! - again only 3 staff on duty - another staff member, Jaco ...
I cancelled my cellphone contract in December last year and the phone was collected from me on the 05 December 2013. I then called vodacom to report that the phone has been collected so that they can cancel the Stop Order and i spoke to Zama and she assured me that the stop order will be cancelled, ...
I did a upgrade last year August at the Vodacom V&A store and was told that i have been upgraded to the Smart S package and everything is sorted. Only lately when i recently received my account i realized i am still on the every day off peak package. I went to Vodacom in Table View but they ...
A friend was making a purchase in the Musgrave Centre Vodacom outlet when she had two strangers, elderly people come and stand either side of her and the man started chatting to her, whilst the woman her purse out of her bag. Reported to the mamanger and asked if we could see security video ...
Telephonically in November I was offered a Vodacom upgrade. On phones arrival discover it to be inferior to mine with another number attached to my account, as a pensioner don't need two phones to pay for. Next day 30th November 2013 sent it back with Post-Net to Vodacom Park with contents UNOPENED ...
I have never in my life seen such bad service. I take my phone to the Durban Vodacom Repair center (14/01/2014) and they tell me it will take 7-10 working days for me to receive my phone back which i waited 16 days there after so i called and 1ST speak to Tracy on the which she then tell e to call ...