Since November last year vodacom has been deducting R708.00 from my account when I called them to ask what's the reason for that debit as I don't have any contract with them. They told me i do have a nokia E5 phone from them of which that was new to me as all i know is that i only have a contract ...
The standard for a leading cellular network like Vodacom is unacceptable, what do they say, "We are investigating", can you escalate the matter, "We cant Sir, since its pending". On two occasions when I attempted calling Customer Care, I had no signal to call customer or the ...
I tried to do an premature upgrade as I'm due for an upgrade in May and need a new phone. I contacted 0821946 and was told that I do not qualify for an premature contract as my spend are not R800 if this are the case Vodacom I will have to cancel my contract when it ends. This are really bad and I ...
On renewal of my contract, the last time i do that. Winely told me that the store was out of stock of my phone. Winely promised to call me to confirm stock was arriving on the Monday. No call by Wednesday so I called in and waited 5 min for the call to be answered. Apparently stock was in so I made ...
I would like to bring forward the commendable service I received from Rebekah Johnson who works at Vodacare at Gateway. I went to a different branch last month in which the guy who was supposed to port my number to Vodacom immediately apparently set it to port for two months after. I didn't bother ...
I would like to complain about the shocking service i recived at vodacom shop king shaka international airport. My vodacom sim card has been giving me problems, it keeps loosing signal and i had been without signal for a few days. I went to the mentioned store on monday (18/3) and was advised to do ...